Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesnโt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lets-nest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
w***r –
I already had the cover with a few days inside. Looks really nice, sturdy quality.
K***m –
It’s a cheap my.
H***u –
Fast delivery and excellent qualityโญโญโญโญโญRecommend
e***r –
Good manufacture, good material, well packed and good size, perfectly installed
E***n –
bought as a spare
a***h –
very happy
m***l –
Beautiful, and good quality
S***s –
Very good! Exceeded expectations! Waterproof and thick!
f***l –
Product as the description, fast delivery.
m***r –
Great! Received this day and already installed in the car. The item is according to the photos, the delivery is fast. Thank you very much. Thank you.
E***i –
We are really satisfied with the product. Wear well on the vehicle, the vomit dog and it did not go to seats, easily clean. Resting there are pockets. Meanwhile we used for a small car, do not know how it will work a big car.
P***v –
I received it quickly, it took 10 days to arrive. It looks decent, the material is dense, rubberized from the side of the seats. In Kia Sid became like a native. It is convenient to vacuum, scuff from wool.
A***n –
Very good, I recommend
C***s –
Very good
S***n –
nice materials. Fits good
A***. –
It needs to be tried, but it looks good
J***z –
The product came quickly cool I am satisfied
C***t –
Great like on the photo, after having in time.
M***s –
Super well thought out and convenient for car๐Delivery๐Fast๐Super thank you
H***o –
Maravilhoso
D***e –
Super Ware Thank you ……….
l***a –
I just installed it in my car and I haven’t had a puppy yet, but the product looks sturdy and looks pretty good, but the handle is I don’t know why.
Customer –
Great, fits perfectly and even with large dogs, prevents the car from getting dirty.
E***m –
It is excellent, very good quality and fits my car very well, I liked that it has some closures on the sides to make a kind of box and non-slip material on the base.
T***r –
Very good product; good fit for a middle sized car.
A***z –
You have to try it but it seems good
j***r –
Arrived quickly and works an absolute treat.
C***z –
Wonderful product!! saved my car from endless cleaning, I will order another for my boyfriend! thank you!!
B***d –
Exactly as expected
A***t –
Delivery is fast, but the separation is 10 km from the house, although there is a compartment nearby.
b***r –
I think it’s a good product.
T***n –
Nice quality materials. thick and ๐ช strong. I would recommend this cover to everyone.
A***n –
Excellent. A material of very good quality and you can clean very very easy. I recommend it.
D***n –
Very happy with the purchase, I recommend it!
A***r –
The material and fittings are high quality. The zipper side functions to save fur from spreading around behind the cover. The adjustable buckles are a good feature but could be more firm on the strap. The buyer, car and the pet are very pleased with the purchase. Highly recommend seller and product.
D***a –
I must say that it is as it is to what the publication says, it is big and at the same time it is very easy to place, it enters my car sedan which is a Toyota Corolla, I love that it holds on top handles and has a red to insert the seat belt. It is simply spectacular, without hesitation I would buy it again if I need it, it is more I am recommending it to a friend who has a puppy that now he will need it
I***a –
Super product as described. The material is good, durable. Fasteners all work. We are very satisfied. The goods arrived quickly.
K***n –
Itโs my car absolutely perfectly have yet to try it out as a bed for myself when on road trips. Handy to have in back of car for picking up stray or injured animals.
m***z –
Sensational, completely covers the front seats the back and the rear seat, non-slip and super comfortable for our pets. Fast shipping, good quality and price.
J***o –
Perfecto
S***z –
High price quality. The finish is normal.
a***r –
Very good
Z***n –
Quality
5***r –
All perfect
n***r –
Very satisfied
r***r –
Works perfectly for our Collie, very well made, pleasantly surprised with quality. Highly recommend
A***u –
Good completion and quality… was delivered on time…
A***z –
Fits well and protects seats, pets go like a bed๐
F***o –
Great really good๐๐๐
R***o –
Really good quality ๐๐๐ + very fast delivery. Thx a lot.
M***y –
It is very thick, strong and big, I liked it very much
F***r –
Parfait ๐
F***r –
A little big ride my little car but the quality is excellent and good sitting, recommends!
Customer –
When the hammock for the car arrived, I immediately tested it with my dog. Fits very well in the car and the puppy is also well-fed
c***r –
itโs perfect I love it!! Fits perfectly in my Kia Picanto! canโt wait to take the dogs out ๐๐๐