Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnโt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lets-nest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
The backpack is great, just like the ad. Well resistant material, has several pockets and is very spacious. Arrived very fast, earlier than expected
c***a –
Great, excellent, wonderful and beautiful.
Y***a –
Great product!
M***a –
Nice one ๐ really good ๐ ๐
e***r –
And perfect well reinforced and with lots of space, I recommend 100%
C***c –
It looks like it’s good quality, big and pretty.
M***a –
Looks good quality
d***e –
Ok
n***n –
Really very much worth the price
K***l –
Very happy with the backpack๐๐Is of very good quality๐
J***s –
Beautiful I loved
k***a –
รtimo produced
D***n –
I love it, it’s very wide and it looks resilient.
r***r –
Good backpack. The quality is good.
k***s –
I thought the bag was more spacious. But it has good quality
a***r –
Super quality, and fast delivery
K***k –
I sewed a backpack like that, Maya Bagato viddiliv and Kishen. Locks can be found normally.
l***i –
perfect size. love all the compartments. has waterproof lining
L***รก –
I love this bag, very practical for me and my baby stuff. I like all the packages and organization of bag, really useful for longer trips or daily usage. Good quality of material, strong zipper. Easily attached to troley.
G***o –
Beautiful, durable quality
A***s –
Too much spins too much spins
K***a –
It’s great, very good quality. Stiffened.
J***s –
Fourth bag I buy delivery in 8 days Super recommend
Customer –
Is very beautiful and feels good material
o***a –
Perfect really high quality at very satisfied levels from the order recommends
P***r –
Very nice bag, feel like good quality
m***r –
Very good changing bag perfect
F***v –
I really liked the backpack has quite a few pockets and the material is good๐
ืฉ***ื –
Come fast, quality and beautiful! Very recommends
S***n –
The backpack is very good, it has a lot of capacity and it seems comfortable
M***z –
In principle everything is fine. Arrived very quickly and fits the description. Of quality I can’t talk until I ‘ve used it for a while, but I see it quite useful and functional.
Customer –
Spectacular, it is as I asked for it and it has a good size, I recommend it 10/10
Customer –
everything is ok!
S***o –
Good quality many compartments looks resistant
Z***i –
Good quality
D***x –
Bag special! Spacious, robust, with lingerie plastic protection to put it on the ground, bottle compartment, phone pouch, opening in the back to quickly catch things in the bag. Second time I order, sublime!
B***P –
Super convenient and much cheaper than the original
d***r –
Quite good quality.
N***i –
Shvidka delivery. Garnum
9***r –
For me, Mega!! He came to Poland very quickly.
Customer –
Hermoso
L***e –
very durable and has a lot of pockets inside
Customer –
Looks very good and quality is really good. Recomend.
a***r –
Mega, there are many hand fan with more than enough space. I love it
a***r –
Excelent quality
F***r –
Fast delivery, I ordered for work and shopping Super item I recommend this seller๐ฅฐ
Customer –
large capacity, good quality, highly recommend!!
O***i –
Amazing. Accurate. Quality. With lots of very high quality. Everything with anti-moisture upholstery. I liked very much. Thank you very much.
K***o –
As the description! Good quality of the fabric. A lot of pockets and storage! Lingerie of the bag protected with a protective plastic! Not needed to communicate with the seller
J***o –
Exelent product I recommend it
F***z –
As you can see in images, punctuality in delivery, 10 out of 10
Y***r –
Very good quality, will recommend
f***f –
everything as described, no suprises
K***k –
Very good quality of workmanship, the material I wanted, the right price, a lot of pockets I like. SUPER
G***a –
Perfect bag for moms, thank you
P***S –
Perfect
A***k –
Seems solid. Is higher than the previous backpack. Does not smell well packed, fast shipping๐
S***r –
Great quality, loved! However, I recommend it.
M***n –
Looks great!! It came very quickly
Customer –
I didn’t expect less.
I***r –
Super
Customer –
I like it very much