Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnโt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lets-nest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***a –
I really liked this very cute๐๐๐
Customer –
10/10
F***z –
Quality price, it looks very fragile, but functional, it comes in bag I would prefer it to arrive in box because I ordered 2 and one arrived damaged๐ฅบ
d***m –
Really looks like in the picture. But unfortunately it’s broken and I don’t know contact the seller. But really cute product and worth the price
A***a –
I am very happy thank you๐๐๐
C***z –
Product arrived in perfect condition easy to assemble The carpet is very thin, but putting something underneath is very soft. Bright colors, draws enough attention of the baby Fast entry, arrived before the estimated time
Customer –
Thanks for package, it’s all right…
a***r –
Arrived looks nice as in the photo, bright colors and good quality
M***a –
My baby loved it, she stays entertained with the hanging rattles, the mirror, and kicks happily on the pianito to listen to the different melodies.
E***r –
Superb quality. I liked
H***m –
Top but a pity no sound adjustment. The sound is very strong
Customer –
It is a bit simple but for the price it is more than excellent
L***a –
Arrived on time, did not come with assembly manual but it was easy to assemble.
a***r –
A very popular product. God Almighty Hu
S***a –
Daughter loves it
R***s –
Arrived too fast The same product as the ad
B***2 –
I got my order super fast and it looks good but we will test it if it works
c***a –
Very fast shipping, but look closely at the measurements before buying, it is small
A***a –
Me encantan
P***r –
Love it, the ideal size for baby, easy to assemble!
M***o –
Linda and cheated
J***o –
Very nice and good quality my baby’s charm and I arrive super fast
S***s –
Very nice color and I like the product
K***a –
super
e***a –
Very nice product .. QUALITY. Better than I expected
Customer –
Super recommended, pleasantly surprised, very good quality, it is the best purchase I have made!!!
E***s –
really good thankyou my son really like it
Customer –
Reรงu casser plus mon fils invitation adoreeeeer
D***d –
Everything perfect works great!
R***a –
Came very fast, well packed, excellent๐
U***r –
Very good for the price and received in 14 days for the interior of the RN
Customer –
MTO good
Customer –
And his happiness came within a week, continuous relationship with the seller, beautifully packed, just perfect
k***s –
Perfect description, received very well
R***E –
Happy
Y***a –
Beautiful me charm
F***r –
Super well easy assembly
j***o –
Exelent quality
Customer –
Super lindo a mi bb le encantรณ ๐
A***y –
Very beautiful
D***r –
Very good, everything came right!
J***e –
Very good carpet! It is only difficult to assemble and does not come manual. Other than that we like it very much.
Customer –
Quality product, right according to the description and image
a***u –
Well received, it is fast for delivery. It’s too fragile for the baby of 5 months
f***r –
We loved very nice product for babies, it has very nice melodies and soft
A***a –
Very good product, arrived before the estimated date
Customer –
Perfect, came before the deadline .. Ameiiiii of more๐๐
l***a –
It’s good for the price, my baby liked it a lot
9***r –
My baby loved it, it is very cute and easy to put together.
Customer –
defo worth the money. I’m sure my little one will love it
V***e –
I loved a lot
Customer –
Beautiful carpet of an eye, my girl is delighted when I put it on she can do piano by moving her feet
Customer –
It’s okay and I’m coming soon
Customer –
It is good, only that the material is not of the best quality, but for the price it is worth it
2***r –
ameii
f***a –
Loved, very beautiful
E***n –
The best product I bought recently, it was very useful for my child๐
t***r –
Very beautiful, I loved the product. Is within my expectations.
A***s –
Very beautiful Baby Musical, colors and details as described by the seller. I recommend it for your baby!!!
D***s –
Beautiful for that good price is an item that is worth a lot to buy. Very useful
B***l –
Excellent quality, good sound, more than I expected, super recommended.
Customer –
Good quality
r***y –
Arrived fast, as described, works very well, no need to contact the seller
I***s –
I arrived well
g***r –
Very nice good quality
Customer –
Very beautiful top
a***r –
Cute equal to photo My daughter loves
Y***z –
I loved it and my baby don’t even talk, I suggest the purchase of this item, arrival quickly
E***u –
The Toy is worth the price. I like it .
D***s –
Really good๐
S***a –
Very cute, colors as the photo, just like the photo
Customer –
Perfecto
A***a –
Arrived very fast, I am very happy with the order.
Customer –
Parfait
l***r –
A little weak
Customer –
This one very good item s
d***y –
I loved it and it was easy to put together
a***r –
Beautiful fulfilled all my expectations
L***s –
Very good
S***z –
I loved it!!! Very good
s***r –
Quality is good, the product is as in pictuer.
Customer –
It complies with everything required, only that when it was delivered it was broken in one part, maybe ask the people who deliver their products to be more careful
B***d –
Carpet for development engine very easy to mount and very educational
V***t –
Baby loves it
l***l –
A good mat for your money. Up to 6 months exactly
Customer –
So beautiful and amusing for Bibi๐๐
A***a –
Very beautiful and cool for children, for development. Very satisfactory
Customer –
For the price and for the little use that is going to be given is perfect.
n***a –
รtimo produced!
N***a –
Fast delivery, loved the product.
o***r –
Thank you for the fast delivery. Came ahead of schedule by 5 days.
Customer –
Very cool toy for the feet, cool songs, my daughter loved it
O***n –
Very NICE to recommend.
L***a –
This very beautiful๐
A***i –
Amazing as in the picture exactly, excellent quality, strongly recommends Good price
Customer –
I like it very much for the price it has
Customer –
My son liked delivered before the delivery date Thank you I recommend it
c***r –
Great service from seller was so very happy with musical play mat and can’t wait to see my grandson face so happily playing with it on his birthday
E***s –
Good materials
L***a –
Prodarit trรจs bien
P***s –
Works perfectly, way, plastic seems to be a little fragile, but for the price it was great. nn there is 3 months.
M***a –
Very good ๐๐ฏ
Customer –
Good
1***r –
Very good quality
g***n –
brilliant
S***k –
Very bright but very nice
M***o –
I arrived very quickly to Tampico Tamaulipas, really very nice
M***z –
I arrive earlier than expected, I liked it a lot
P***s –
My little love the toy, very good for motor coordination and stimulus. Super I indicate this toy for good development with the little ones. The delivery was before the deadline and everything came right.
M***s –
Bin
ืข***ื –
From the Hell
m***r –
Perfect
D***z –
It’s light and easy to assemble my baby loved it
S***A –
My baby’s charm
Customer –
True to picture, easy to set up
K***a –
The product I love, it comes in good size, the color is equal to the photo, they arrived quickly and if I would order them again. I loved them.
3***r –
Excellent brings many sounds, good size and very entertains my baby, super practical and easy to assemble and arrived before the delivery date
5***r –
I liked it, the truth is very good size, well as it appears in the photo, without a doubt something my baby entertains, and very flexible and easy to assemble
k***r –
happy with order
6***r –
I like it
s***s –
Many sweet for the first months, descend on a carpet, because the brush is too small, too expensive.๐๐๐๐The Advised Habit๐ซถ
r***l –
The product very well with what was published, likes my bb very much, she is 6 months old and loved it.
K***o –
I arrived before the estimated date… Quality nice Did not disappoint my expectation
S***h –
Well, I get there without a ring.