Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesnโt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lets-nest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***o –
He’s perfect, more beautiful in person
Customer –
Great loved demaissssss
M***a –
I ordered them for my baby and I loved them, they are very good quality and they are beautiful, the price and quality always hand in hand, without a doubt it is something that I would ask again in a larger size for my baby
A***n –
Beautiful
Customer –
I liked them a lot and they look comfortable, the material is looked at very well according to the age of the person who was going to use it, they gave Me a very cheap part of the delivery was on the appointed date
Z***j –
The product arrived in good condition but the size is very small as expected
j***j –
I asked for 23/04 and arrived 06/05 Brazil-very fast. The tennis and a cutie! My baby is not yet born, but anxious. Can Trust
R***h –
Very beautiful
L***r –
The cutest purchase I made! His finish is wonderful, super delicate. Very soft, just like the photo. I loved too much!
F***s –
Beautiful Thing. In love. It got a Grace
C***รฉ –
I love them, they are identical to the ones I use
Customer –
Very beautiful excellent quality๐๐
A***n –
Belle chaussure
N***R –
The pink is exactly the same รฑ, they are beautiful
Customer –
Are divine and arrived in a week
L***a –
Nice look good quality
N***z –
excelente
Customer –
Great, they look spectacular!
Customer –
Excellent quality arrived faster than I thought
E***a –
Thanks
E***e –
These were beautiful if you have a bigger Irma than the previous ones
y***r –
Comes well packaged, very beautiful, the colors are just like the picture same as the 10/10 design
a***z –
Delivery speed
M***l –
great i bought em again in different colore
Customer –
Are super cute
A***z –
I love them๐Fast shipping
i***r –
Very nice and comfortable for a baby I recommend them widely. I loved them.
P***a –
Very beautiful I would love the second time I ask for them again
i***r –
It came very fast and I loved it, I will buy it again and you will be in your other shoes.
A***i –
Perfetto
Customer –
As described, it came quickly. I would no doubt ask for it again. I love the product, I recommend it widely.
A***o –
Beautiful this imitation of vans. Seems to be comfortable, as it is quite soft.
I***h –
Woo!
c***r –
Very good.
c***o –
Very cute and very similar to the style of the originals I loved it surely I will buy from the other styles
K***o –
Same to the photo very good I loved
Customer –
for the price is very very beautiful shoes for babies l like it a lot
1***r –
Arrived on time within the established deadline for delivery, you just need to see the durability
E***s –
It is the second time that I ask for them because I like them a lot and my girl too
Customer –
Exelent product 10
S***z –
I love
A***o –
Are very nice of good quality
N***S –
Beautiful, super beautiful, more than in the photo, the size is perfect and they are very soft and fit, arrived very soon
E***z –
Excellent Product arrived on time๐Very good quality recommendation to the seller๐Quality๐
M***m –
Exelent product for bb I liked very much
M***d –
As the picture, excellent quality
J***C –
I loved they are very cute as you can see in the photo
D***z –
Superb quality
B***A –
Very beautiful, as is to the photo, I will order them again in another color
E***a –
They are so beautiful I recommend them
M***r –
The material is how Velvet I loved are made of fabric. Good for babies who don’t wear stiff shoes
P***y –
Bonitos
s***r –
Divine I loved quality, shape all I love
h***r –
Very nice, good item
F***a –
I loved beautiful
Customer –
Same as in the photo. Good quality
Customer –
Cute
C***a –
Very good product as it says in the description I love very good I recommend it.๐๐๐๐๐
y***z –
Very good quality, and beautiful
C***y –
Gorgeous little shoes second time ordering
R***z –
They are beautiful, the size corresponds, it is worth it are very beautiful
F***o –
My 3-month-old son has A big approx. But they are very cute
I***z –
Very nice sneakers, the centimeters correspond to the description of the image
M***e –
Estan fiu fiu
M***a –
Although they took too long to arrive, they arrived super well and in good condition I liked them so much
L***e –
Love these, this is a repurchase
Customer –
Thank you Came wrong MSS gave return Reliable seller
D***u –
Very cuteโบ๏ธ
e***r –
TROP bien๐๐ฅฐ๐๐๐ฅฐ๐๐๐ฅฐ๐๐๐ฅฐ๐๐
t***r –
The lovely loves๐๐And they arrived in a week and a half
Customer –
Perfect but they seemed small to me
m***r –
Very comfortable, soft and are perfect for the baby to walk calmly๐There should be more sizes.
V***s –
good quality
V***o –
Very young, my son is one year and three months old and size 3 does not go!
r***s –
Beautiful
L***a –
Excellent 12a18 is equivalent to 21, small shape
Customer –
I love 10/10
ะ***ะฐ –
Good quality. Look๐
Customer –
Satisphase
s***o –
I love them, the second I buy