Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lets-nest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
j***z –
Tal y como se describe
l***n –
אהיל איכותי ותואם את המפרט. הגיע ממש מהר
M***s –
Material de extrema qualidade, amei . Pode comprar sem medo! Comprei dia 05/ 03 chegou dia 12/03, entrega rápida !
f***z –
Exactamente como en las fotos. Buena calidad. Llegó perfecta
M***k –
Lampa jest super, bardzo fajnie prezentuje się we wnętrzu. Wykonanie jest solidne, jedyny minus to cienkie przewody do podłączenia. Ogólnie polecam i jestem zadowolona z zakupu u tego sprzedawcy.
F***i –
Perfeito!!! Ameii! Univo detalhe foi q ceio c fio branco
J***o –
Veio bem embalado. Estou satisfeito com o produto
c***r –
Llego rápido !! Es hermosa igual a la imagen
V***z –
Me hubiera gustado un color más oculto
M***o –
Ben fatto, non presenta imperfezioni. Di facile montaggio. Perfetto per una stanza di 12 – 15 metri quadri.
r***a –
Excelente lampara! Envio en 5 dias.
Customer –
Excelente qualidade do produto
R***z –
exactamente igual a la imagen.
E***s –
Me sorprendió gratamente.son bonitas,por ponerle una pega ,los cables de conexión son demasiado finos pero mi marido pudo instalarla
r***r –
Wowww
d***r –
Súper bien para su precio, viene equipada de solo su instalación (no incluye bombilla) bien protegida. Me encanto. El envío rápido
O***r –
אהיל מהמם הגיע ממש מהר והאיכות מצויינת לא גדול מאוד אבל מתאים לחדר שינה/ילדים
Customer –
מדהים, מדוייק לפי התיאור ומשלוח מהיר! מאוד מרוצה
C***r –
hermosa. igual que en la foto
M***n –
Es muy bonita. y llego rapidísimo
A***a –
Polecam
e***e –
Chegaram bem embalados e em perfeito estado! SUPER RECOMENDO
N***a –
Amazing!!! I love it
a***f –
Very good quality
I***a –
llegó súper rápido, de calidad precio está muy bien, recomendable.
V***a –
Genial!!! La recomiendo mucho.
D***a –
Very satisfied with purchase… Received it extremely quickly and we’ll surprised with quality and price… Can’t wait to put it on in my new home when I’ll move
M***s –
מאד מרוצה. תודה רבה. בידיוק כמו בתמונה.
d***r –
Rebudes en bon estat. Són maques i semblen resistents
c***c –
Muy bonito, no es igual que la foto porque en la foto, ya que falta la parte de abajo. pero de todas formas es lindo .Llego súper rápido a Antofagasta, Chile.
Customer –
הגיע בצורה טובה נראת מאוד איכותית היום אתקין אותה
Customer –
Hermosa lámpara
k***n –
lindo! perfeito!
H***z –
Very Happy with my purchase.
ד***ן –
מהממת
Customer –
Amei as luminárias, comprei 2 para colocar na minha sala ,chegaram bem embaladas e não tinha nenhuma avaria nas peças, chegou super rápido .Gostei.Recomendo
i***n –
עדין ויפי. מקווה דיחזיק מעמד
R***n –
Aun no la armo pero me encanto y por su precio lo vale esta muy bonita
M***A –
Queda genial, y es igual a la de otras webs pero 3 veces más barata
V***a –
lindíssima! muy bien empaquetado, envío rápido y son divinos.
e***e –
Comprei para a minha casa de praia. O produto chegou super bem embalado e excelente estado. Ainda não instalei, mas ele é LINDO!!
J***e –
Lindo! Vale a pena!
B***m –
perfeito
Customer –
muito bom ! bem feito . . Alta qualidade .
X***e –
Adorei o produto, em minha cidade essa mesma peça custa RS 600,00. Fui em outras lojas e em média é 500,00 a 600,00. Vou comprar outras , a dimensão corresponde!
Customer –
muy práctico, perfecto el envio fue rápido buena compra satisfecho con el vendedor
j***v –
EXCELENTE!!!
Customer –
соответствует фото
Customer –
Bonito mas precisa de instalação elétrica
e***a –
super
Customer –
excelente producto, igual a las fotos
H***t –
PERFECT
Customer –
ficou perfeito. Só comprei a parte o cordão do fio porquê o que veio junto com a cúpula era branco. compraria novamente. chegou sem danos algum e chegou super rápido.
Customer –
It arrived very fast, and it has excellent quality. It was packed very well. Smaller than I expected, but very glad I bought it and will by another one
Customer –
Nice lamp my daughters love it
A***r –
מוצר ממש טוב הגיע מהר !
Customer –
מעולה. תודה רבה. אליפות. הגיע בזמן. נראה בדיוק כמו בתמונה.
m***r –
Perfect! As describe
M***o –
Lindo e o acabamento bem feito. Vem o fio e a base é de bambu também!!! Amei
Customer –
אהיל מתוק ממש. שימו לב שהצבע שלו טיפה יותר בהיר מהתמונה (צבע אבן). חוץ מזה- אחלה ממש
M***a –
A luminária é linda e chegou super rápido! 2 semanas no Brasil
d***d –
Muy linda, igual que la foto
y***r –
Beautiful and very suitable for my therapy room. Came well packed
F***R –
Muy buena calidad. Totalmente recomendable
E***n –
Lamp shade is designed well and specifications were accurate.
V***s –
Chegou direitinho. Bem embalado. Fiquei com medo, mas o produto é de qualidade.
d***d –
The description is accurate, and for the price, it seems like a very good option. It looks good when hung.
Customer –
Excellent item and quality. Buy it, I have no regrets. Arrived quickly as well.
y***r –
Llego rápido mi producto y muy bien enpaquetado yo pedí 2 lamparas y las 2 llegaron en buenas condiciones medidas tal cual dice la publicación ya solo espero verlas puestas.
Customer –
Parfait merci au vendeur envoie super rapide
D***a –
muito lindo, chegou sem nenhum estrago, deixou a minha sala ainda mais bonita. A entrega super rápida.
l***f –
Looking good!! Fast delivery with all the stuff I need for easy installation
c***u –
O mais chique da China
Customer –
Perfecta, mejor de lo que esperaba
T***o –
Muy bien empaquetado. Es muy bonito y se ve de calidad, va a quedar genial una vez colgada.
r***o –
pero es pequeña para mi gusto
Customer –
Parfait
Customer –
produto de 1a qualidade e.mto bonito
A***n –
This is a very good product it arrived super quickly and very easy to assemble I recommend this product very much !
w***a –
Linda! Em grande! Chegou rápido no Paraná … Eu recomendo
F***o –
Ele é maravilhoso!!! O tamanho preciso! A qualidade é muito boa, só chegou com a parte de cima um pouquinho amassada, mas vou usar assim mesmo, apesar disso eu adorei!!
S***o –
Bem embalado, chegou perfeita. amei a cor e a qualidade. ótima aquisição obrigada
F***k –
Il est très facile à monter et très beau 🤩
Customer –
קטן יותר משחשבתי, הגיע שמור ויפה
E***a –
Ela é lindaaaaaa é muito bem trabalhada, estou apaixonada 🥰🥰
E***r –
A luminária é linda, chegou em perfeito estado. Parabéns ao vendedor que enviou rápido e chegou antes da data prevista.
Customer –
Làmpara muy bonita y de calidad, igual que en la foto. Envío ràpido. Embalaje correcto, bolsa de plàstico. y caja de cartón. Llegó en perfectas condiciones. Compré 2 y estoy encantada con la compra!! La recomiendo!!
Customer –
사진과같아요 .
A***a –
Maravilhoso!
M***s –
É perfeito!! Pode comprar! Me surpreendi com a qualidade. Aqui na minha cidade estava por 300,00 um igualzinho, comprei por 135,00!!
M***r –
הגיע מממש ממש מהר!! כמו בתמונה
ي***ي –
جميلة جداً تنفع قبل النوم تشغلها او جلسة شاي
l***. –
Gorgeous! Arrived in quality packaging, thank you very much!
b***s –
bon produit
E***r –
Perfecto, es preciosa y llegó rapidisimo
Customer –
מהמם!!!!
P***Z –
perfeita
s***v –
מהממם
D***a –
Amei o pendente. Coloquei uma lâmpada de led de 50w e ficou bem claro o quarto
C***a –
igual al de la foto me llegó en excelente estado
Customer –
Muito lindooo! Perfeito!
M***a –
Muito bonito! Veio amassadinho mas foi fácil reverter
M***i –
very nice item, as described
I***r –
הגיע קצת מקומט לא וואו לעומת זאת האהיל השני הגיע יותר טוב
H***I –
Very nice, I love it
k***r –
사진보다는 좀더 밝은 대나무 색상이지만 튼튼해 보이고 좋아요 배송도 생각보다 빠름.. 단 제품보다 박스가 작아 네면이 약간 찌그러져 있음
Customer –
nice quality
Customer –
me ha sorprendido es preciosa y grande más de lo k pensaba recomiendo todavía no la hemos puesto
Customer –
Perfectisima…………………………………………………./..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Customer –
hermosa, bella, quedó perfecta en mi habitación, estoy muy contenta , el envío fue rápido, bien protegida, la recomiendo, chicas compartamos los productos que compramos para ayudar a personas que tienen dudas de cómo verdaderamente lucen los productos.
D***e –
top, bien reçu rapidement et très bien emballé, rien à redire ! assez épais avec double épaisseur donc lumière assez tamisée …
Customer –
me la aspettavo più grande…
a***r –
Muy bueno, tal cual imagen. Excelente material
s***r –
Ottimo
J***a –
Estou muito grata por realizar a compra, tudo está certo de acordo com as imagens, recomendo muito compra-lo😍👍🏼✨
g***r –
mucha calidad. muy bonita
I***e –
Perfect
D***s –
produto bom e bonito vale a pena comprar.
M***a –
excellent quality.
1***r –
Gostei, muito bonito e de qualidade pelo preço
L***s –
Es Preciosa pero no muy grande
m***n –
מומלץ! הגיע ארוז היטב!
m***d –
reçu rapidement et tout est ok, il n y a plus qu à l installer 👍
F***a –
Produto lindo e excelente! Maior do que eu esperava, mas mto bonito e bem feito.
I***s –
הגיע מדהים! ארוז ממש טוב וגם נראה ממש יפה והגיע מהר
r***r –
Очень довольна, классная лампа, заказала много штук, качественно сделано, всем рекомендую! Заказывайте, не бойтесь
A***i –
מדהים. הגיע ארוז היטב והמשלוח היה מהיר. מתאים לסלון, פינת אוכל או חדר כפרי. החוט חשמל שמצורף קצת קצר לטעמי
Customer –
Ha llegado bien, es igual a la foto. Viene con su cable regulable y accesorios para instalar. Lo que no viene y me habría gustado, es la regleta para conectar cables. Sino el resto todo ok. Ahora a instalarlo!
g***a –
es preciosa
Customer –
Very satisfied with this product. The bamboo stitching was neat and it’s a nice colour. It looks exactly like the picture advertised although they make it look bigger than it is. I based it to the measurement given and is happy with it.