Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesnโt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lets-nest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Item received well before expected delivery date. Quality is so so, donโt expect too much. Four compartments inside to store bottles etc and pockets on the outside
K***i –
Excellent
J***t –
Thank you for your attention I hope they continue like this to be able to buy more products Thank you very much
Customer –
Super everything in very good condition s
Customer –
Perfect for maternity
d***r –
Super everything I liked the order๐
P***a –
Excellent quality, great finish๐๐
M***n –
varah reethi
Customer –
Good I liked just a few sewing details
P***i –
Really, there’s FIRE! Probably the best of my purchases on this platform! For not 60 zlotys so much stuff? With us in onion, I would pay PLN 300
Customer –
Products conforms, good quality
m***d –
nice
Customer –
Quickly came to a large bag I bought such a country a few years ago I had 4 times
r***f –
โฅ๏ธโฅ๏ธโฅ๏ธโฅ๏ธโฅ๏ธ
Customer –
good product
X***o –
Good storage capacity, product identical to the image, the closure does not look good quality but fulfills its function.
A***h –
Fast Delivery
N***h –
Product as described.
A***o –
Same as the description
P***a –
Very good price/quality ratio!
G***o –
Excellent super big and matches with everything does not look like a panalera
i***m –
Zwina as picture fully support dddp
Customer –
Lindaaaaa loved, as in the description
Customer –
excelente
W***m –
Good
E***t –
I liked it a lot! I believe that it will serve the purpose very well.
c***r –
Just like the description.
แท***แ –
Welcome to your Gboard. Any text you copy will be saved here.
h***i –
good quality
L***a –
Very good, it’s only kind of hard.
D***i –
Smaller than I expected and no holders
E***a –
maravilhosa ๐๐
Customer –
It is very beautiful and spacious
Y***I –
Super
P***a –
I thought it was bigger and better quality, the zipper is not Mt good and came a broken one. But for OQ precise served me super well!
Customer –
Thank you very much arrived all according to as it says in the reliable supplier photo I recommend you gentlemen
w***w –
Excellent item very good size and the quality looks good is very spacious
A***z –
I liked it, it’s very wide, I just think the straps are a little thin, I hope it lasts
L***n –
Item as described
D***a –
It is good for the price as it is to the image I thought it was a little wider but anyway it is good size there are many things and very well accommodated everything
b***b –
Good. I highly recommend it.
N***o –
I recommend
ู***ูฅ –
The price is right and the price is right
j***d –
excelente
e***a –
I love and at a good price
M***e –
As in the description, thanks to the seller.
C***a –
Arrived in excellent condition
C***r –
Excellent Product
C***z –
I liked it, thank you very much๐
D***r –
Cool
R***e –
amazing, fits loads in
A***r –
as expected and early delivery
Customer –
Perfect thanks
5***r –
It’s too good for a good price. It’s too good for a good price. It’s too good for a good price. Push well, good, good, good, good, too good, good, good, good, good, good. Good. Good. Good.
J***a –
๐ genial
E***a –
Perfect big enough to see with time if it hold
J***d –
Good
M***a –
It is as is the photo I loved it is note of good quality
Customer –
Excellent Product arrived in time
C***h –
Super Beautiful Me charm
M***s –
I love… Is very broad, more than I expected. I recommend it 100%. Some threads to cut but nothing that has no solution.
y***y –
The most excellent backpack, for this money is just super!
Customer –
Very good bag and spacious like on the photo I advice
R***s –
handy and as advertised
Customer –
same as picture
T***r –
p a great great gift for a baby shower this diaper ba g has been a blessing
M***o –
The backpack is like the description. Very spacious and with compartments to be able to have everything about the child ordered and at hand. I recommend it.