Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnโt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lets-nest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***z –
It’s good, it’s suitable for very little kids, but I haven’t used it for a long time because the baby grows up quickly and doesn’t fit horizontally. The fabric is good, I recommend
A***r –
Great fabric… Not to use in the first few months, I think I use it a lot. .. M
K***l –
It is long for me as I am a short person and with a small back it is too low to breastfeed. But the product is equal to the description.
G***v –
Very comfortable Everything is compactly assembled in a handbag
V***a –
It is exactly the same as the photo, excellent quality and color my charm
k***r –
The quality is good, but the color is not true at all. Ordered gray, but it turned out to be blue.
I***a –
Carrier is good, still need to practice more how to wear it when baby is inside, but itโs comfortable, good quality. Everything is fine, despite I received green color instead of grey how order. So color is wrong, but not critical for me.
J***u –
I recommend the product is quality
E***c –
Much bigger than expected, open to try it, hope not to lose the creature along the way
o***r –
Not for a newborn
S***m –
Very practical and good
A***r –
Just like in the photos. Good fabric. Very useful.
G***a –
Easy to use, very large though. Works better for bigger babies and toddlers – newborns will be swamped with how much fabric there is though. Not as comfortable as a proper baby sling though, as the bad isn’t wide enough to distribute the weight across the shoulder.
J***w –
I am very satisfied
l***r –
Beautiful, good material and very useful, looks resistant
A***a –
For more children, Mabutt des for play Roku Chi more. Yakisna and Garna.
Customer –
Arrived quiet fast. Good quality. I recommend it!
J***a –
Is for tall people. I’m short and it was super big… But without a doubt it fulfills its function
a***r –
Beautiful and very fresh fabric
m***o –
I got to Mexico very quickly and it is as is in the publication, I still do not use it, but it looks good and they included the bag to save it.
R***m –
Item well made. But cloth is quite thick. Perhaps in summer it is too hot for a child when suckling on the chest.
K***a –
Excellent I love the product, it is very practical, as described and corresponds to the picture, the color is very beautiful and the material is very good, it comes with your manual to know the different uses.
B***z –
Just as described, great quality!
a***a –
Although I have not yet had the opportunity to use it with a baby at home, because I have not been able to accommodate it, I think it could be used to use it in a pool, and thus carry it to relax
2***r –
Good product as seen in the photo fast delivery
J***e –
Good quality and cute color
Customer –
Excellent Product
Customer –
Odliฤna kvaliteta, ฤvrst I ugodan materijal, svaka preporuka
Customer –
I feel like it is a little too big, my baby is 4.5 months old and has enough fabric left over to accommodate her legs and back in the sitting position. But to breastfeed while on the street and loaded if it helps a lot and when he falls asleep too. It is lightweight and not lump compared to kangaroo with ergonomic seat support
M***n –
Not the first time buying this ! Love that it can hold so much weight
C***s –
I really loved it, it’s very well done. I thought that for the price the materials were going to be very low but no. 5 stars
Customer –
Super practical and solid.
P***k –
Good, little different like promo but ok for price.
D***z –
Same as the image, excellent quality๐
Customer –
Excellent quality, it is agreed with its description.
K***s –
I love
O***O –
Exelent product
J***o –
I loved it! The most I like is that it works for bigger babies as it is my case that the children are quite tall, and that when they want to be in their arms they just want to be this side, he was super comfortable and happy and I was at the same time more relieved since my hand did not tire. Recommended 100%.
Customer –
Very good๐
R***a –
The sling arrived correct and no breakdowns. It is beautiful, well resistant and comfortable fabric.
K***i –
Amazing. my baby loves it. breastfeeding is super easy outside with it. quality is good. I can only recommend! arrived super quickly.
S***o –
It’s too big, I like it a lot
ะ***ะฐ –
All shvidko. Yakiste chudova. Recommend
C***j –
Excellent good quality
Customer –
looks like in the picture
S***e –
I loved it and it arrived earlier than agreed.
N***a –
Very useful I loved, very beautiful and good quality. I recommend it
m***l –
A little big is not for babies but quality and good.
J***v –
Item received very quickly, as described.
Customer –
product is good but too big for the baby
A***s –
Good product. Thank you
Customer –
Chudovy sling, she bfurlated. Priyshvidko
L***a –
This cute, just like the photo,
a***r –
Looks very good well made
M***s –
This mamalon pal Boy
M***A –
Very comfortable porting. At first it costs a bit to adapt to the baby and your body until you take the trick. Very useful to take the baby on one side when it already weighs or to sleep it. Product 100% recommended.
L***s –
muy bien
V***u –
Se and recistent
M***n –
Matched. Practical
L***o –
Very execlent product
h***m –
๐
Customer –
Perfectum, looks a quality and strong fabric, the girl really love to sit in it
Customer –
good quality
J***s –
Excellent Product
3***r –
It’s warm.
ะ***ะพ –
All Super!!!
Customer –
Impeccable. Compliant and good quality item compared to the price paid.
D***z –
Very practical
y***o –
It is suitable for small people to use Products are OK
M***s –
I love it, I do not regret my purchase, it is super-resistant and with the baby’s weight not low, it remains fixed and firm, the material is thick and very good, covers all my baby’s back, which is what I expected, And bring for the feet and there is more security in carrying the baby, I recommend it when 1000 only need to get used to using it outside, but very good purchase๐๐๐